Technician Nate did a great job, while he demonstrated excellent skill/patience,not messing our kitchen up in the process. If we owned a competitor related business, we would poach Nate away. Lucky that we don’t, I’m sure that You value Nate’s efforts.
Technicians showed up quickly and resolved the issue promptly. He was very professional and patient with me (after completion of the service, he waited 10 minutes for me to call him back so that I could provide payment over the phone).
We had a break in our sewer line. We got an estimate from a company that starts with an R and an estimate from Mr. Rooter. The R company's estimate was more than double Mr. Rooter's. Needless to say, we went with Mr. Rooter. The repair was done very quickly with minimal disruption. They were great to deal with and we were very happy with the results. We will definitely use them again for any plumbing work.
We couldn’t be happier with the service we received from Mr. Rooter Plumbing, especially Ken, who managed our project with exceptional professionalism. From start to finish, the team was responsive, punctual, and incredibly helpful. Our broken water line was a major concern, but Ken and his team quickly assessed the situation and provided a solution that was not only efficient but also offered at the best price we could find. Their work was completed faster than we expected without compromising on quality, and their attention to detail gave us peace of mind. Ken went above and beyond to ensure we understood the process, keeping us informed every step of the way. It’s rare to find a company that combines skill, integrity, and excellent customer service so seamlessly. We highly recommend Mr. Rooter Plumbing and Ken to anyone in need of reliable plumbing services. Thank you for turning what could have been a stressful experience into a smooth and positive one!
Last month we had twice water damage and called Mr. Rooter on Sunday noon. Mr. Rooter helped me to schedule same day. Technician Noah arrived at my home on time, diagnosed the problem in 5 mins. However, he went into crawl space examined all water pipes to make sure. He advised us to re-pipe a full house with PEX A rather than fixed CPVC partially at an affordable price. He was not pushy about the service at all. Once we decided to go with them Noah did a great job and planned accordingly before he starts the project. Noah is very knowledgeable and professional. Very kind and helpful. Noah, never left the job until they updated me on what they did that day. The whole crew was great, and hard working, and answered all my questions. Another Technician Pejman also did an amazing job with Noah. As this is big project Noah and Pejman worked in a timely manner and had great attention to detail and completed the full house re-pipe including replaced water Heater. Mr. Rooter was the best plumbing company I've ever had to do the work I needed done. I recommend Mr. Rooter to anyone that needs a quality plumber at an affordable price