Robert Wright and Bobby Wright are the best plumbers I have ever had. Told me all the options I had what pricing was and completed excellent work. They came into my house clean, and if there was anything left in the way of debris or anything, they were very careful to clean up after themselves, and it was immaculate after they left. I have referred many friends to Beacon Plumbing & Heating Because of their excellent work!
Excellent service! Had a late night emergency water leak and they were the only ones that were able (or willing) to respond. They arrived quickly and did a great job assessing the situation for the best option. Chris and Zach were outstanding to work with--very competent and courteous. They had a fairly challenging situation under control and back to normal in just a few hours. Would highly recommend and will definitely call Beacon for any future plumbing needs!
I had the pleasure of working with Jeremy the Plumber from Beacon Plumbing for a last-minute plumbing issue at my home, and I couldn't be more satisfied with his service. From the moment I contacted him, Jeremy was prompt and professional, arriving exactly when he said he would, which was a huge relief during a stressful situation. His timeliness was impressive, especially given the urgency of the issue. What really stood out was Jeremy’s thoughtfulness and professionalism throughout the entire process. He took the time to thoroughly explain the problem and the steps he would take to resolve it. As a homeowner, I appreciated how he made sure I understood everything without overwhelming me with technical jargon. His calm, reassuring demeanor helped put me at ease, knowing the problem was in capable hands. Jeremy’s work was not only efficient but also of the highest quality. He completed the repair quickly while ensuring every detail was handled with care. I would highly recommend Jeremy the Plumber to anyone in need of plumbing services. His reliability, professionalism, and customer-focused approach truly set him apart.
I called to request a quote for service. I asked if standard pricing was available so I could inquire over the phone. I was informed a technician needed to come to do the appraisal. The company wanted 7,000 to replace 2 shower valves and install access panels. The technician that arrived informed me they do use standard pricing. The company lacks transparency and their pricing is outrageous. On a positive note the technicians were clean, respectful, and honest. Too bad the pricing is obsurd or I would have been happy to have them return. I was charged over $80 with tax for the farce of an experience. Beware.
Well I was freaking and called Beacon! Troy was excellent, very calming, informative, got the job done quick and professionally. He had a coworker with him as well but Troy mainly did the work. Helped give me the next steps on what to do. Water pipe bursted in my kitchen like Snoqualmie falls, water everywhere about an inch or more pooling all over my kitchen and hallways, what a disaster! I love waterfalls but not in my house. I will continue to use this company for future issues. Very satisfied and it happened on Saturday of all days. Thank you Troy you deserve a big raise! Your are truly a great asset to your company.