Tricia is the real deal. We were quoted a job by a big name sewer & drain company with a plan to open up the sidewalk, replace our old, misaligned concrete drain with PVC, and then shoot a liner out to the street. My brother-in law said we need to call The Pipe Dr, they had just done some great work for him. I told Tricia our issue, and she recommended the same procedures, for about 1/3 of the price. She showed me samples from her truck and made sure I understood the process & materials. Her crew is diligent & respectful, and had their work cleaned up and contained between service days. All properly permitted and inspected by the city before they closed it back up, and the sidewalk now looks nicer where they worked, than it does on the rest of the block. : ) The tens of thousands of dollars she saved us, and the awesome communication, and being able to support an honest, local, family run business feels like such a win/win/win. And we now have NO segments of crumbling concrete sewer between our home and main city line. Hooray!
The Pipe Doctor (Tricia) does EXCELLENT work. She is responsive, provides clear and thorough recommendations, and is reasonably priced. I had a 100 year old sewer line with multiple downspout tie-ins that needed extensive sewer line repair through the entire line. After receiving multiple bids, including from sewer inspection companies I previously used, Tricia’s scope of work was significantly more thorough and she spent the time to inspect the entire line before providing recommendations. Other bidders either did not inspect the line, suggested short term repairs, or recommended closing off downspouts which would have caused me new problems. Tricia replaced the entire line, and her pricing was the same for a sewer line replacement vs, other contractors providing only short term repairs. The work was done quickly and I was happy with the results. I will use her again.
I called The Pipe Doctor to scope a blocked sewer. Trisha came out the same day to evaluate the problem. I was hoping it would only require hydrojetting, but discovered that the sewer was so degraded that it needed to be replaced immediately. The next day, their crew started the replacement. They did the pipe bursting and installed a new lining that same week. Trisha was great to work with, and her team was thorough and professional. They completed the job to my complete satisfaction.
We are so happy with the work that Trisha and her team did at our house in the Maple Leaf neighborhood and would highly recommend The Pipe Doctor for your plumbing needs. We smelled sewer under our deck and called her immediately. She was able to work us into they're busy schedule starting the day after we called. She was very responsive even answering my calls with questions off hours. She diagnosed my issue in a timely manner and was very professional and up front about the issue and how much it would cost to repair the damage. Having a sewer leak at your house can be a bit scary and yet at no time was I concerned after talking to Trisha that this issue would not be resolved. They finished when they said they would and put everything back as before so it looked as if they had not even been there. I cannot say enough positive things about the experience we had with Trisha and her team and would highly recommend them to anyone.
Our sewer main line backed up last Friday at 5pm. Trisha and Josh were kind enough to come out that evening to help solve the issue. Unfortunately, the 70 year old concrete line had collapsed in on itself. They scoped it and showed me the damage and were able to locate exactly where the break was. They showed up first thing the next morning (Saturday) and replaced the broken section of pipe in just a few hours. I highly recommend The Pipe Doctors!