We had a small flood in our basement. Bob Oates responded within a few hours. The technician was thorough, thoughtful and explained his problem-solving approach. Excellent service.
Called to make an appt and they came within one hour. Our toilet needed to be replaced. The repair person went to pickup new toilet ,took out the damaged toilet and installed new toilet with 3 hours. This is the second call we made to them and the second time there was such a quick response and repair. Wonderful and knowledgeable.
I had called 3 other plumbers to replace my frost free hose bib and they were all stupid expensive just to show up. After getting an advertising postcard, I called Bob Oates. They set an appointment to come and check out the job the next day. The two guys showed up, said it was an easy fix and they did it on the spot for a reasonable price. Very happy!
TJ, Joe, and the crew at Bob Oates were awesome in helping restore water service to our home when the water main between street + crawl space burst underground, flooding our garage. They acted quickly, thoroughly, and left our home in arguably better condition than before the pipe burst. Pricing was reasonable for the extent of what was involved, and highly competitive. TJ led diagnostics and options for repair. Very quickly, he identified pros/cons to each, which led to a clear best option to build a new main via directional drilling. Joe led the repair crew, which involved digging up a corner of our driveway, leading the directional drilling machine, identifying an alternate course for the pipe upon finding underground obstructions, then securing and cleaning the fix. This involved extensive, on-site excavation, backfill, plumbing itself, concrete work, and comms throughout. The result was a shorter, more logical & maintainable water main with modern materials, cleanly installed with water restored in only 2 days. They even left our paver driveway in perfect condition. Highly recommended for this type of work.
Daniel at Bob Oats plumbing was great. Very knowledgeable, quick and thorough. He identified the source of our shower leak and fixed it without replacing our pipes or valves saving us a costly bathroom remodel. His service wasn't cheap, but well worth the cost.