Evergreen Heating & Cooling Services offers a top notch professional team! I was impressed by the technician, Stuart, who serviced my 16 yr old furnace and diagnosed a serious problem. Rather than repair it, I chose to replace the furnace. Then Justin P. visited me to give quotes and to make a thorough assessment of my situation. He took into account my budget and my primary concerns. I wanted a 2 stage furnace that was not as noisy as my old one. Thank you, Justin, for your patience and genuine interest in helping me make a good decision. As a single home owner, this service means a lot!
DO NOT USE THIS COMPANY! They finished the install of our new Mitsubishi unit on 11/13/2024. On 12/6/2024, the unit stopped working and we haven’t had heat since. It took 4 phone calls through the main office to get a repair guy out, who confirmed it was installed incorrectly and could be a faulty unit. He told us he would order the correct part on Saturday, 12/7 and that he would be back to install it on Monday, 12/9. It is now Thursday, 12/12 and there has been zero communication from the main office or repair. We’ve called again, only to speak with someone who said they cannot help us because they can’t see our order in the system (??) and to call the main office back. We spent nearly $30k for a unit that worked for less than a month. I don’t know what else to do, they keep giving us the runaround, and we still have no heat. Save yourself the headache and expenses and go with literally any other company.
Excellent service! Thank you for installing my furnace with only 1 days notice right after a wind storm. Three other companies told me it would be 4 days before I could get a mew furnace. Special Thanks to my service man fir going the extra mile after hours to make it all happen in one day. My family is grateful.
Outstanding, professional service! I had an emergency with my furnace not lighting. AJ answered my call right away and was here fixing the furnace in an hour. Courteous, uniformed, professional, now I will only call Evergreen. Highly recommended.
We had our furnace break down on the coldest day of the year last year, that’s when we met. Being a contractor myself, I was a deer in the headlights on a snow day. Enter Evergreen who literally had us back up and running same day—super easy going, showed up early, figured out we had a failed component that was accessible, got the part and turned on the heat. Take it from me: this is the team you want in your phone when your HVAC fails! My wife and I were so impressed, we joined their Evergreen Home Comfort Club to take advantage of their annual maintenance. Just had our first visit today. Worth every penny: our tech was pro, bery thorough, very discrete, super knowledgable and gave us a detailed report to support all her findings. 10/10 customer service…we’re looking into upgrading our system next. Highly recommend. Thanks Evergreen!