I have found Integrity Energy Systems very professional and keen on providing rapid and appropriate service. I have a Rinnai tankless water heater/hydronic air handler plus an AC unit that it runs as well. I have a contract for IES to service the units annually. They arrange convenient times to do that and have always shown up when expected. When I have had emergency service need (like no heat in frigid weather) they worked out a way of getting me quick help. Office staff are extremely responsive and service techs great to work with.
A company that lives up to their name. We now have a warm, comfortable home. Their technical understanding of heating and air conditioning systems is unparalleled. Great customer service, friendly and knowledgeable technicians and prompt response. We couldn’t be happier. Thank you so much!
Over past 7 years of owning this home, we have had a great experience with Integrity’s preventive maintenance program covering the gas tankless hot water heater and gas central hvac. Not inexpensive but trustworthy. Do wish their leads would not change over every 2-3 years, but they’ve been great so far.
We just had our one year maintenance on our heat pump performed by Billy from Integrity. We found him to be very knowledgeable and personable. He took the time to answer our questions and to explain how to optimally run our heat pump. We appreciate the time he took to provide service and will use Integrity for future maintenance..
Several years ago Integrity Energy installed a new heat pump system and reworked some ductwork during a remodeling project. Last week Billy came out to service the system. I have to say he was very thorough, professional & polite! Not that I’m an expert on servicing heat pumps he certainly seemed to give it a detailed examination 🧐. While he was here I found out he can service our gas fireplaces and replace our water heater when needed. We’ll definitely keep Integrity Energy on our speed dial for all of our heating and cooling! I want to add that given that we have an open concept 3 story townhouse it is rather impressive how quickly we can heat or cool our home. Having an extra filter system as part of the package is adding to our air quality. Thank you Billy and everyone at Integrity Energy!!