First! Same day service within hours of call. Second no price gouging or add ons. Lastly; Don Shad was our tech. That completed a water heater replacement. The professional, knowledgeable approach and experience put us immediately at ease. The job was completed in a timely manner with Don even taking time to educate us on maintenance. We without hesitation recommend Water Heaters Only and their tech Don Shad.
Don was wonderful, worked quickly and efficiently. He was very friendly and explained everything. Replacing a water heater is never fun but they made this a seem less job!! Thank you.
What an honest company! My electric water heater went out so I called to inquire about a price for a new water heater. Instead of pushing me to have a tech come out or trying to sell me a new one on the spot, the gentleman I spoke with told me about the reset switch under a panel on the water heater. I drained the sediment prior to pushing reset (probably the first time in years it had been drained) and a ton came out. I then found the reset button, hit it and voila! No more cold showers! In this tough economy, I was stressing the thought of such a major expense; especially around the holidays. Words can’t express my gratitude to Water Heaters Only for their customer service and just being good people. Even though I don’t need a new water heater at this time, my heater has a few years on it and the day will arrive eventually that I’ll need a new one. This company earned my trust, so when that day arrives, this is where I’ll be buying my water heater.
A 5 star experience. Called and spoke to a professional team member the evening my hot water heater had failed and made an appointment for the following morning. Don S came to my door with a friendly professional demeanor and was highly skilled in replacing my unit. Don took pride in his work and it showed. Everything was done right, on time and on budget.
Don S. Was very knowledgeable in water heaters, came out next day to give an estimate. Came back next day after estimate to replace old water heater. Took his time to do job right and cleaned up after. Also took old water heater to dispose of it