Zip Reliable Heating and Cooling came through for me in a timely manner. We didn't need to replace our forced air furnace but it was about 15 years old as my wife and I were planning to relocate after living in our beachfront home for many years. We had planned to sell our house and wanted to update to a more efficient furnace for the new owner as we had already remodeled and updated our house. I called several Heating and Cooling companies but decided to go with Zip after speaking with their sales manager, Gene Jackson. He came over to assess the condition and age of the furnace. He gave me quotes on several models and gave a recommendation on a certain furnace because of its reliability and warrantee. Zip also had the best quotes on the complete project. They were also close and was able to work me into their busy schedule. The technicians were professional, efficient and did great work in removing the old furnace and installing the new one and they also left the area as clean and neat as it was prior to the work. I actually underpaid them but they left and didn't debate or argue about the payment. Gene called me later that day and we went over the payment so I went down to their office and paid the rest as it was due to my error. I met the technicians there and also met most of the people that works for Zip Reliable Heating and Cooling. I can attest that they are super nice people as I spoke for quite a while with each of them. They made me feel welcomed and what a group of wonderful and happy people. I wish them all the best and hope that their business continues to grow. I also met the owner and he's a great person, very personable. I'm sorry for the people that had negative experiences with them and I believe that if you speak with the owner, he will make things right.
Have used Zip for a variety of commercial work for everything from maintenance, motor replacement, refrigeration refresh, and full AC installation. Great service, good prices, no extra surprises. For example, had a 3-door refer not cooling. Other companies wouldn't nitrogen test to see if system integrity was compromised and only would quote full compressor replacement at over $3K. Zip tested, recharged system with refrigerant, and refer running great at a bit over $400. Highly recommended even though this will likely affect their future availability!
The team at Zip Mechanical was very helpful as we added a heat pump to our gas furnace. They walked through all my requests and patiently answered all my questions, including sending me a video with decimal meter when I asked how loud a particular unit was! They came back multiple times to ensure that my setup ran as expected.
I used this company from a referral from an older company that I used to install our newer HVAC system - Reliable, Gene Jackson. This company was amazing and very professional. They were very verbal with everything that they were doing and refreshingly transparent in the pricing. I highly recommend this company.
The quality of the heating system provided by this company was exceptional. Not only did they offer a wide range of options to choose from, but they also recommended the most suitable one for my specific needs. The heating system they installed has been working flawlessly, providing consistent warmth and comfort throughout my home. I am impressed by its energy efficiency and the noticeable reduction in my heating bills.