I had a metal roof installed by Mountaintop a couple years ago. The team did an excellent job installing my roof. Glen spent the right amount of time educating me on the system and install process. A few years with the roof now and everything has been perfect, living up to the maintenance free promise.
My wife and I were really impressed with the work done by Mountaintop Metal Roofing. We had a very low-slope shed-style roof, which presented unique challenges. However, the team at Mountaintop Metal Roofing was up to the task. They explained that metal roofing was the best option for our roof due to our low slope angle and that longevity wise this was the best lifetime and lowest maintenance solution. The team was professional and helpful, especially Kailey and Sage from customer service and finance, Vitaly and Roman from the installation team, and Max, our sales representative. Max did a great job explaining the products and services they offered and helped us choose the best option for our home. Vitaly, the site manager, was incredibly organized and efficient. He kept us informed throughout the entire process and ensured that everything ran smoothly. Roman, the installation specialist, did an excellent job with the installation. We also had four Velux solar tubes installed, which have significantly brightened our hallway and reduced our energy consumption. Overall, we're extremely satisfied with the quality of the work, the professionalism of the team, and the positive impact the new roof has had on our home. We highly recommend Mountaintop Metal Roofing.
We met with 6 different roofing companies before landing on Mountaintop. Pricing-wise, Mountaintop was in the upper middle of the quotes - but we still felt very confident with the decision to select them. What made us select them was their personal attention, communication of our needs, product quality, warranties on the work and product, and the process they use to build the roof. An extra shout out to Kailey with the office who was INCREDIBLY helpful throughout. When we ran into snags with the city and needed to schedule an electrical outage, she worked directly with the electrical company to confirm the needs and project timeline. When we wanted to ensure we had gutter providers lined up that worked with the new roof type, she connected us with a local company - and even worked with them directly to update timelines as the project dates shifted. When we wanted tinted skylights for our NINE custom skylights (which Mountaintop doesn't do), she found a trusted vendor and sent us tinting samples and cost comparisons of skylights so we had choices. Like literally, anything that we assumed we would have to deal with alone, we didn't because before we could even start, Kailey was already on it and had solved any problems that came up. Our original project manager/sales person transitioned out of the company before the project started, so the company owner, Glen took on our project. He gets an extra shout-out too. It was clear from the start that Glen knows his stuff and how to engage with clients who don't know anything about roofing - he was able to explain things clearly and provide the "why" for certain things that needed to be done. As we hit hiccups, Glen worked to find reasonable solutions - and went above and beyond to ensure that we were satisfied with the outcome. He really looks out for the customer - and wants to make sure that they are feeling confident throughout the process. Glen was very communicative, and we felt comfortable reaching out as much as we needed. The on-site crew did great work on both the demo of the old torch-down roof and installation of the new metal roof. They demoed some outdoor pergolas that were going to impact the gutter placement, and made sure that we had pictures of the roof progress. We are happy with the installation crew and appreciate the very, very long days that they spent on the project. They finished on time, which was great considering we anticipated having to go over based on some surprises that were found once demo started. Overall, while I'm hopeful and confident we won't need a roof replacement in the next hopefully-bazillion-years, if we ever did, we'd be reaching back out to Glen and his team at Mountaintop Metal Roofing. 10/10
Having grown weary of the yearly moss removal ritual and worrying more about fire hazards, we finally considered changing our roof to a metal one. We did meticulous research and chose Mountaintop Metal Roofing since their company was the most professional and experienced in the region. Our multitudinous questions were all answered patiently and completely. The work was finished quickly and a thorough clean up job ensured no debris was left on the premises. Even as the job was evolving, we thought of add-on components which they willingly took on. Now, we not only have the manifold benefits of a metal roof, we also, in the process, got a far more visually appealing home!
We had been wanting a metal roof to replace our existing composition roof that had been deteriorating due to tree debris. The process was very straightforward with pricing, what was included, what exactly their crew would be doing when it came to install. Their installers were incredibly tidy and clean. Everyday their installers were extremely thorough in clean up. It was like we weren't even having work done. The entire project from start to finish was exactly as predicted, scheduled and on time and budget! I can't say enough great things about the end result of the product. It looks phenomenal and we won't be replacing the roof again during our lifetime.