I recently had a plumbing inspection done by Noah from Gene Johnson Plumbing, and I’m very impressed with their service! The technician was thorough and walked me through the entire process, making sure I understood each step. They provided a detailed report of all the maintenance work needed, along with helpful insights about the condition of our plumbing system. It was a great experience from start to finish, and I feel much more confident about our home's plumbing. Highly recommend Gene Johnson Plumbing for anyone needing expert advice and quality service!
Derek was on time courteous and informative. He needed to see the resident in the unit above me to determine the source of the leak and saw this individual and was able to note the problems. He then set up the abatement folks who came within 2 hours. He waited patiently for me to notify the owner of my unit and spoke with her directly by phone then set the plan. Thank him for his great service.
Update Oct ‘23: I had my tankless water heater fail and GJP took great care of me. Eric was extremely professional and went above and beyond to troubleshoot and solve the issue when I know others would have given up and told me to replace the unit. He saved me thousands of dollars and I can take a hot shower to tonight!
We are very happy with Gene Johnson Plumbing. Shortly after our initial call, we got an email from the scheduler with an estimated time frame. Then another message with an earlier time. Once we accepted that, we could see the technician’s progress to our house. Then, when Alex came, he was very professional and quickly diagnosed the problem. He gave us several option for fixing the problem, including the respective costs. I can’t say enough about how great Alex was. He was polite and clear in his explanations. Our water heater is working fine now, thanks to Alex. I would highly recommend Gene Johnson Plumbing and Alex!
Technician 15 was so professional and patient. He answered all of my questions and did not start until he was satisfied that I understood all of my options. He did phenomenal work and left his work area cleaner than when he arrived. They also got a tech out to me the same day without exorbitant fees. 10 out of 10, no notes!