I just had Shawn out, he was honest and fixed my drain. He went above and beyond. I had another plumbing company come out before him and they wanted to charge me 11,000 and tear up My entire kitchen and bathroom for a pipe that was not broken. So glad I went with PlumbSmart plumbing to get a second opinion! The issue ended up being hair in my bathroom sink. If you want an honest company go with plumbsmart!
From the moment Megan answered the phone till the Company vehicle drove away I knew I was in good hands. I had an issue with the water heater. Chase and Jordan arrived on time and and unfortunately told me that my heater had major issues. 3 1/2 hours later I had a new heater installed up and running. Chase even pointed out an issue with the last installation that was not done by code and he resolved the issue. I could not recommend this group more enthusiastically...a total group of professionals from start to finish.
This was my first experience with this company. l called in the afternoon because of a plumbing issue and they sent "Derek" the next morning. He figured out the problem, informed me of the cost and did the repair. He was thorough, informative, efficient, and very personable. I highly recommend him and would imagine their entire team lives up to his standard.
Francisco arrive early in the 2-hour time frame. He did a fantastic job. Our toilet was leaking around the base and was old so we chose to replace it. He thoroughly checked the flange and floor area and indicated all was ok. The new toilet looks fantastic and the whole area was cleaner than when he arrived. Great job Plumb Smart and Francisco! We will definitely use you again for plumbing issues.
My experience was a very good one. Shawn was absolutely brilliant and friendly. And his work speaks for it self. My hot water heater broke and I called the company in the morning, they scheduled me a few hours later they installed a new water heater. Thank you