Brennan Technician knew how to test the safety system and repair it. They had the parts on the truck and fixed it in half an hour. Service visit and repairs came to about $300. Part was under warranty after nine years. Great service
Bryan and Michael arrived early as I requested and worked hard to clean the furnace vents, returns and ductwork including the dryer vent. Our daughter had recently used Brennan and recommended the company. I am very happy with the results. I felt the price was fair. They were pleasant and nice to have in our home. Two thumbs up!
We bought a furnace and got it installed through Costco, the whole experience was good. I gave two stars because the experience with Jaimie from permit department was awful, I tried call her to ask a question about a letter that was sent to our house regarding the permit because I wasn't sure, after three voicemails within two months since she's never picked up, she finally called back with nasty attitude. Brennan seems to be one of the biggest and well known companies but management has failed to train their employees with proper customer service protocol. I would like to recommend your business to my friends and family due to professional installation team and great sale coordinator, but this unpleasant experience had me think twice. Thanks
I want to be kind and respectful in my response, but I think a bad review is warranted. If businesses and home owners want to find a good heating and air company I would encourage them to look elsewhere. My experience with Brennan and Heating has not been pleasant. At first they charged our church about $700 to replace a thermostat. I thought that was over the top but I moved on. About 3 weeks ago our church parsonages furnace went out. They came to look at it and gave us a price to fix it. The price seemed reasonable so I agreed. It took them a while to get back with me. I found out later that a salesman from Brennan called one of our parishioners behind my back (I am the pastor of this church) and tried to get them to approve the sale of a new furnace, of which, we did not need or want. It’s been 3 weeks and they still not have fixed our furnace. The communication from Brennan has been nonexistent. I have had to call them for regularly for updates on parts that would arrive and when we will be out on the schedule. The last phone call was perhaps the most frustrating. I can forgive the time it is taking because it was the week of thanksgiving, but the lack of phone communication and updates is unacceptable from a professional company.
This company Van drivers are driving so recklessly. Happened so many time with me. They get out of the gas station on canyon rd and straight enter in road without stopping or looking around. I attached the picture of there work truck that jumped front of my Semi truck on canyon rd and not speed up and start moving over 10mile per hour. I was on 40mile per hour speed I have load 90,000lb gross wait. I press brake so hard to stopped my truck to avoid accident. And honk at him. Soon i start back driving he still driving so slowly. Trying to change lane and pass him, he change lane front of me and start pressing brake. He did that next 5 mile canyon rd to pioneer. I called them and get no response. This stupid driver get so many people's life in danger.