I was very disappointed in Brennan H&AC when my furnace suddenly stopped working during a winter cold snap. At first Brennan said a technician would stop by in 2 to 3 days but then ended up sending a very young tech to my house. He took off the furnace cover, looked inside, and stated that he could see nothing wrong. The furnace was less than 3 years old so I insisted I should not be billed for his trip out, especially since he couldn't resolve the problem. He left without billing me, but three months late, a collection agency contacted me! There are many good, reputable HVAC companies in the area. DO NOT use the Brennan company. Highly discouraged.
The young gentleman named Dakota that replaced my thermostat control and serviced my unit was awesome. He set up the new control unit and went through the menus with me. He made certain that all my question's were answered. I highly recommend Brennan Heating & Cooling to everyone. I will certainly consider them for other services as well.
Steven was very knowledgeable, polite and considerate. Gave me a complete review of what he did and things I might consider in the future. Love Brennan AC services and plumbing too! Had a water heater installed by this company last week! Same good service!
Dakota was our technician and he was excellent. Very professional, friendly and communicated so well! He performed maintenance and cleaning on both our AC and Furnace. A part in our furnace as starting to go out and he recommended replacing it and did. We love Brennan and are so glad we had them install our Heater and AC, 14 and 10 years ago and have kept them going strong for us! Thank you! 😊
Dakota did a fantastic job during the maintenance appointment of my gas furnace and air conditioner. He was thorough in his checks, he explained and showed me the parts that needed to be replaced. Ensured the system was working properly before finishing up with his work. He answered all my questions ensuring I understood what he was saying prior to leaving. I know my summer will be cool and winter will be warm! See you next year Brennan Team!!!