The two gentlemen came to the house and arrived within the designated time window. They were very efficient with questions and their inspection of the requested work. The quote was clear and they explained the situation well and answered all my questions. I have another quote to get but I feel confident they would do a good job.
We needed to have a new toilet installed & during that time I asked if they did faucet installations. The tech said they did & had some faucets they sell in his truck so he brought them in & I liked one. They installed the faucet but after they left I noticed the water pressure was very low so I called company & made appointment for them to return. It turned out that the emergency shut off valve had failed. There was debris coming out when they took faucet apart & that was affecting the water pressure. They replaced the hot & cold valve as well as one for the dishwasher & another for refrigerator. That did it! Water pressure is good now. The techs were very professional, very nice, no fuss or muss. I thought it was a little pricey but I think the work they did & their professionalism made it worth it! I'm very grateful for the work they did! I will call them in the future!
This review is for Josh and Adam. Josh and Adam were outstanding! We had an emergency plumbing issue on our houseboat, and they handled a unique challenge with professionalism and expertise. They were prompt, respectful of our home, and resolved the issue with clear communication. As a woman of color, I appreciated that they were not condescending - as this has not been my experience with other providers. Their knowledge and skill really stood out, and it’s clear they take pride in their work. To top it off, their pricing was incredibly fair. I highly recommend their services.
Michael and Joshua came to our house today and try fix our boiler. At the very end we decided to just replace the whole thing with them as they try fix our old one and they try there very best to fix it but at the very end we just decide to get a new one from them. Both of these guys were very patient with us and did an amazing job and very professional on what they do. I would recommend Puget Sound Plumbing and Heating g for there services anytime you have a problem. Michael and Joshua thank you again for being patient with us and your guys amazing hopefully next week have a problem we get them again they both We’re very communicate communicated with us throughout the whole process.
I recently had the pleasure of working with Mark and James from Puget Sound Plumbing, and I couldn't be more satisfied with their service. From the moment they arrived, they were professional, courteous, and knowledgeable. Mark took the time to assess the plumbing issue in detail, explaining each step of the process and what needed to be done. His expertise was evident, and I felt confident in his recommendations. James was equally impressive, working diligently alongside Mark to ensure the job was completed efficiently. What stood out to me the most was their commitment to customer satisfaction. They didn't just fix the issue; they also offered valuable maintenance tips to prevent future problems. The work area was left clean and tidy, which I greatly appreciated. Overall, I highly recommend Puget Sound Plumbing, especially Mark and James for their exceptional service. Thank you for making this experience so easy and stress-free!