Justin and Andrew were out to our home today to work on a water leak in our ceiling and did an amazing job! They were able to find the failed drain quickly and even identified a long term leak in a supply line we weren't aware of. Fast, professional and were meticulous cleaning up after the work. Will definitely call Jafco in the future
Jafco performed a repair to a side sewer liner that failed. Very happy with the work, and it was a great experience overall. The entire team was professional, competent and efficient in getting the job done. The bid was in line with others, but these guys provide a 25-year warranty for parts and labor with any underground sewer repair - speaks volumes to the fact they aim do it right the first time, and the quality of their work. They were hands down the clear winner, plus no cringe, creepy and condescending interactions unlike other companies. Many thanks to Josh my project coordinator for his expertise, good humor, kindness and respectful nature in answering questions and addressing concerns throughout the process. Highly recommend them, and will reach out to them again for plumbing work in the future.
Starting from giving the quote to executing the project went really smooth. Josh kept me abreast of all the updates whether it was getting the permits approved or talking to the engineering team at Alderwood water. The work was perfect. They cleaned up and restored the area so nicely that I was impressed. Ian / Miguel and Luis did a great job at digging to restoring thing back to like they were without cutting any corners.
What an amazing experience with this company. Office is always quick to answer their phone. We had Garret come out for a quote on our basement macerator pump and he explained EVERYTHING and answered all my questions. We've dealt with other plumbing services and were grossly taken advantaged of but not with Garrett. We ended up going with this company and will continue to do so from now on. The day of service, both Garrett and his colleague Joey came out and did an amazing job. They took their time, installed new pump, test multiple times and then took the time to run through what they did, reminded me of warranties and services guaranteed. It was a long hard day for them so I was super grateful that they stayed the extra time to explain the system to me. Thank you so much Garret and Joey!!!
Garrett did a great job! We had water pressure that was so high it was bordering on dangerous and causing other things like our hot water heater to fail. He was very communicative and honest about what we needed to do to correct the issues and for our safety and also for what we elected to have done in addition. He even gave us several quotes for what different options of what we wanted to have done. He explained everything and showed us what he had done so that we could understand how it works going forward. He went above and beyond by offering to try to help us with our water heater even though that's not his specialty.