I got four phone quotes to have our two mini splits serviced. The representative from 2 Sons Plumbing, who seemed to be a part the company, not just an answering service, answered my questions about what mini split service involved and offered a competitive price. They sent us reminder of our upcoming appointment, updated us on the technician’s arrival time and followed up to ask about our service experience. Our technician “Country Steven” was great. After examining our two mini split units, he explained the steps of cleaning the filters and testing the functioning of system. He went about the work quickly and efficiently, cleaning the filters of the interior units and the exterior air conditioner. His manner was personable and professional. We will definitely call on 2 Sons Plumbing for our plumbing and heating and cooling needs in the future.
Fantastic service and pricing. I called one evening about a clogged drain in my house. 2 Sons had a plumber visit the next day at noon. Excellent communication. They were fantastic with notifying me via email and text of my appointment and calling me to let me know 20 min before the plumber would arrive. He was very courteous and friendly. He explained the problem and what he needed to do to fix it. Pricing was very good. I was expecting a higher price given this company's excellent reputation and quick response to service calls. Plumbing service is always expensive, so I would not say the price was cheap, but it was several hundred dollars lower than what I was expecting based on experience with other plumbing companies.
Tyler and Gavin were friendly, supportive, and honest when it came to their work today. They took the time to explain what was going on and the best way to fix the problem. We will be returning to 2 Sons when we need support again. A neat feature the company has is they text you a picture and name of your repair person along with a ETA. An added bonus was they take your estimation fee ($50) and apply it to your service if you choose to get it repaired.
We had 2 Sons do some simple work a few years ago, and when we had a much bigger more complicated leak situation recently we have continued to work with them and their suggested leak mitigation folks — I have been very happy with the quality of work. Both Alex & Brandon were incredibly professional, friendly and transparent. They quote you out on the work before it they begin so pricing is clear which is great and I could tell they took significant time and attention to get the jobs done right - will continue to use their services.
I had an excellent experience with Chase from 2 Sons Plumbing today. I had a broken faucet and needed immediate assistance, and 2 Sons Plumbing was the only company available to come the same day. With our water turned off to prevent flooding, I was relieved when Chase arrived earlier than expected. I received a text with his picture, which added a reassuring touch. Chase was professional and efficient, completing the repairs quickly. While the cost was around $500, which seemed a bit high, I was happy to pay for the prompt and effective service. I highly recommend Chase and 2 Sons Plumbing!