Hired Gene Johnson Plumbing to service our Tankless Water Heater. Blake, the technician, arrived as scheduled and wasted no time servicing the heater. Blake was exceedingly professional, polite, and respectful. Furthermore, he took time to explain the process and answer any question I had. Moreover, Blake followed up with a phone call. Blake did an excellent job servicing the water heater. Hats-off to Gene Johnson Plumbing and to Blake. I would highly recommend Gene Johnson Plumbing.
Mark Ochoa came out from Gene Johnson plumbing, heating and electric to do a plumbing inspection of our home. He was thorough and professional, but also friendly and informative. It's great to know what needs to be done in our aging home. I highly recommend their monthly service contract that give HVAC, plumbing and electrical inspections on a schedule so you have a chance to deal with things before you end up with a big problem.. We would definitely love to have Mark come back for our next plumbing inspection. 5 stars all the way!
Mark O was our technician today. He did a great job of explaining everything he was doing. He also had several items of note for us that should be replaced or upgraded in order to avoid water catastrophes in the future. He gave us important information we needed to determine our next steps. He was very professional and courteous as well.
I recently had the pleasure of working with Mark Ochoa for a plumbing issue in my home, and I cannot express how impressed I am with his service! From the moment he arrived, Mark was not only professional and courteous but also incredibly knowledgeable. He quickly diagnosed the problem and set to work fixing it efficiently. What truly stood out to me was how Mark took the time to educate me about the issue at hand. He explained what had caused the problem, the steps he was taking to resolve it, and offered valuable tips for preventing similar issues in the future. His willingness to share his expertise made me feel empowered and informed. Thanks to Mark's exceptional service, my plumbing issue is resolved, and I now have a better understanding of how to maintain my system. I highly recommend Mark Ochoa for any plumbing needs—his skills and dedication to customer education truly set him apart!
Very efficient, knowledgeable and understanding our dilemma. The original plumber installed plumbing incorrectly, Dylan corrected our problem with the correct pipe configuration.