One of the best service providers across all services! Jim should teach a class on how good customer service is done! 10 stars outta 5! I’m glad he specializes and sticks to Hot Water Heaters, but he’s the kinda guy you want managing all the things needed in home ownership. Can’t recommend him enough!
Jim communicates well, is prompt, tidy, and just a honest, hard-working guy that will replace your water heater quickly at a more than fair price. We need more people like him!
100% recommend. Jim replaced our twenty year old gas hot water heater in our garage a couple weeks ago. It looks and works perfectly. This guy only does hot water heaters so you are getting a true expert, not a run-of-the-mill technician from these fancy-pants huge plumbing companies that do it all and overcharge for everything and spam us with their slick fake marketing campaigns. I was quoted well over 2x by one of these companies versus what I ended up paying here...wow!
Customer service is top notch. Pricing is wonderful compared everything else I was seeing. Referred Jim to some friends almost before he had even left my neighborhood. Highly recommend!
Jim did an AMAZING job replacing our 20 yr old water heater! Old one rusted out and flooded a large portion of the garage. Water to the house had to be turned off. He came out the morning after we called and had a new one in place before 10am! His upfront website price was exactly what he charged us, and he did a wonderful job re-soldering our pipes to fit the new heater (old water heater was much shorter). Anything that needed replacing was redone and he hauled the old one away for us. Hopefully we're set for the next 20 yrs, but I have already recommended him to family and friends! Thanks!!