Jim did an AMAZING job replacing our 20 yr old water heater! Old one rusted out and flooded a large portion of the garage. Water to the house had to be turned off. He came out the morning after we called and had a new one in place before 10am! His upfront website price was exactly what he charged us, and he did a wonderful job re-soldering our pipes to fit the new heater (old water heater was much shorter). Anything that needed replacing was redone and he hauled the old one away for us. Hopefully we're set for the next 20 yrs, but I have already recommended him to family and friends! Thanks!!
Jim is exactly who you are looking for in these situations, a true one call professional! He was prompt, gave advice on what to do until he could show up, and took care of everything at the most reasonable price out there. I have a roledex of the best local pros and he takes the spot for this. In 24 hours what could have been a major disaster was taken care of. Thanks again!
Jim is an extremely friendly and professional man! I had leaks around the dielectric nipple after replacement, and it turned out that I needed a new water heater. I contacted him yesterday afternoon and he promptly responded, despite being on leave. He even took the time to call and provide a thorough explanation. It's probably more than I need to know, but I do appreciate his honesty and transparency. Also, he charges a very reasonable price, and I don't think anyone can beat him in the valley. Jim and his son, Sam, came out this morning and installed a brand-new water heater. I really enjoyed the conversation with them and learned a ton more! Jim inspected everything before he left and fixed a minor wiring issue. His exceptional focus on details distinguishes him from ordinary technicians. It's unfortunate that he has shoulder surgery later this month, which will keep him out of action for a few months, but I'm sure he will come back stronger!
It was finally time for us to get a new water heater and with positive experiences with others who have used Jim in our neighborhood I decided to give him a try. I am so glad I did. First off Jim is a pleasure to talk to. He is very knowledgeable and thoroughly explains the process from start to end. His workmanship is absolutely the best and he is very reasonable on price as well. If you are looking for a new water heater I highly recommend Jim to do the job.
There is no better person than Jim Richardson for water heater install or replacement in the Valley. After my water heater broke & started leaking (after ~20 years use), I called Jim and explained my predicament, and he was able to come with a new water heater within