I've used Best Plumbing twice, and it may just be bad luck but the second time was just four years later to fix a big problem from the first time. Nobody has super happy plumbing stories, and maybe I got a "bad" flushometer from the factory, but it should last longer than that in a small bachelor condo. The knock-on damage from a new flushometer failing cost thousands more. Beat Plumbing weren't willing to help much on price the second time around, so I paid $900 for a faulty flushometer, a bunch of damage, and $1400 for the replacement. Still, the second plumber was really thorough and communicative, and they did a call out during the holidays, so that's a big plus. I'd call that about an average experience overall. Hopefully I don't need another replacement in 4 years.
We had a clogged kitchen sink right before a family event and were freaking out! Willie was the technician that came out and cleared our kitchen sink! The drain was full of grease and Willie was about to completely clear it and restore flow. His pricing was fair and he did an excellent job cleaning up after himself! Wouldn’t hesitate to recommend him to anyone who needs plumbing services! I hope his upper management sees this and notices his work ethic. Thank you Willie!
Derek from Best Plumbing was awesome to work with. He did really clean work. He was even able to come out the day after Thanksgiving. He also returned Saturday and completed everything we needed in order to finish our remodel. I would highly recommend Derek and Best Plumbing for any of your future plumbing needs. 10/10 service and company!
Called to get my water pressure looked at. Their dispatch could have been a little nicer. They sent Jack out and he was wonderful. He diagnosed the problem relatively quickly. He was kind and informative, walked me through the issue. He felt genuine and not like a skeezy salesperson. If we have any plumbing issues in the future I’ll definitely be calling and asking for Jack to handle it.
We needed after hour services and called Best. Morgan was surprisingly upbeat for a guy that was working all night. His positive attitude and willingness to get us taken care of (3AM) is greatly appreciated. We’ll continue to use Best Plumbing.