Tony was early to our meeting and worked extremely hard to get the job done. Appreciated his willingness and efforts. Recommend him for your next job.
Tony Heard arrived promptly in the middle of the night. He repaired the toilet within 20 minutes. And he is a pleasant person. I rate him @ 5.
My company had an unfortunately awful experience with Best Plumbing. We had hired them for a project, and they never fully completed the job and ultimately charged us more than they had quoted us for. It's disappointing and we will never be working with them again.
TERRIBLE SERVICE!!! I paid over $1200 for a 30 minute repair of a burst irrigation pipe after our recent prolonged freeze. I turned on my irrigation system today for the first time after the repair and it was not fixed. Spewed water everywhere I called Best Plumbing and was told they needed to find their employee who fixed it to have him come out to verify it was the same problem. First I was apparently suspected of lies since I was not trusted to identify the problem as the same they should have fixed. Second, the same repair man has a disincentive to identify it was his own repair that was faulty. Why should I trust his work? I could not get a commitment to not get charged a second time for the same work. And the person on the phone I was talking to about this said he didn’t want to deal with it and HUNG UP ON ME. I’m surprised they stay in business with such awful performance at multiple levels.
I am a returning customer who found Best Plumbings service level excellent. Both the customer service representative and the technician were very friendly and helpful. I was able to get a prompt appointment for our emergency sutuation of a clogged drain taken care of right away. I would highly recommend Best Plumbing to my friends and family based on own experience in the past and also today.