Edwin came out as a complimentary service because of my last appointment with Mister Sparky, an electrician. Edwin was extremely knowledgeable and did a great job of explaining various issues and services to me. He even fixed something my last plumber did wrong as a complimentary service. Very happy to have found Ben Franklin plumbing and Edwin!
Jacob was very professional and knowledgeable! Not to mention prompt! Communicated everything throughout the process so we know what to expect and other things to plan and consider! Very satisfied with the work done today.
I accidentally posted a bad review for the wrong company as I thought this website covered all of Arizona. The poor experience I reported on was in Prescott office which is also known as One Hour AC and Heating. Conveniently they don’t have the option to review them. This gentleman was very kind and let us know that he is not affiliated with the office in Prescott area.
Ben Franklin Plumbing is a great company! They were easy to schedule and performed timely service. They explained everything they did and listed out all the options for water heater repair and replacement. Phenomenal customer service. Would highly recommend using them for any plumbing needs!
Purchased a gas hot-water heater from this company two years ago. One of their plumbing specialists, Jake Morris, has done my complimentary annual flush both years since. Very professional, does quality work and also a great guy! I don't even remember how I found Ben Franklin Plumbing, I think I might have just googled providers when I needed a new hot-water heater. But I have been extremely happy with the service they have provided from the get-go, especially with the benefits that come along with it such as the free annual flush and even a free home-electrical inspection by one of their partner companies. I would highly recommend this company for all your plumbing needs! I only wish I would have known about them sooner.